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Have questions about IsabiMail? Need help with setup, migration, billing, or enterprise solutions? Our team is ready to assist you.
- hello@isabi.email
- +2349067591253
- 116 Calabar Road, Cross River State
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Frequently asked questions
What is IsabiMail?
IsabiMail is a full‑featured email platform that provides personal inboxes, business email with custom domains, and developer email APIs — all branded under IsabiMail and powered by secure email infrastructure. It’s built to serve individuals, teams, and developers across Africa.
Can I use my own domain for email?
Yes! With the Business plan you can set up email addresses using your custom domain (e.g., hello@yourcompany.com). After verifying your domain, we guide you through updating DNS records so your email works seamlessly.
How do I set up my email on my phone or email app?
You can access your IsabiMail account through the web or any email app that supports IMAP/SMTP. For example, on Android using the Gmail app, you just enter your full email address and password, and use the server settings provided in your dashboard for incoming/outgoing mail. Standard IMAP and SMTP ports will be configured for secure email delivery.
How secure is my payment information with Upshift?
Your payment information is highly secure. We use advanced encryption and industry-standard security protocols to protect your data and ensure safe, reliable transactions.
Can I migrate my existing email to IsabiMail?
Yes — you can migrate your email from your current provider without losing old messages or folders. During setup, we provide tools and guidance so you transfer your messages, folders, and contacts into IsabiMail smoothly.
Will my emails still work while migrating?
Yes! Your old email continues to work while you migrate. After the transition, you simply update your DNS records so new mail arrives in your IsabiMail inbox.